AAFP Center for Health IT

Understanding the Reviews

Each review consists of three parts:
  1. Information about the reviewer
  2. Unstructured reviewer comments
  3. Structured rating on quality, price, ease of use, support, and productivity (one to five stars)
  • Each review lists the reviewer's name and location, as well as the number of clinicians in the office.
  • Each review has an optional text field that allows the reviewer to add comments such as the pros and cons of his or her EHR.
  • The main part of each review is a structured ratings section that allows the reviewer to rate products on a five-point scale (with five being the best) on the criteria below.

What do the ratings for each criterion mean?

Physician Product Reviewer/EHR User Directory

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Understanding the Reviews

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